Ministry of Civil Aviation Current Affairs - 2019

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Shefali Juneja appointed India’s representative to ICAO’s council

Senior bureaucrat Shefali Juneja was appointed as representative of India (JS Level) in council of International Civil Aviation Organisation (ICAO), Montreal, Canada.

About Shefali Juneja

She is a 1992 batch officer of Indian Revenue Service (Income Tax cadre) and is currently serving as the Joint Secretary in Ministry of Civil Aviation (MCA).

She has been appointed to Representative of India post in the council of ICAO, Montreal, Canada. Her tenure as a representative will for a period of three years.

She will replace senior IAS officer Alok Shekhar who was selected for this post in October 2015.

About International Civil Aviation Organisation

It is a specialized agency of United Nations, charged with coordinating and regulating international air travel.

Background: ICAO was established in 1944 by Convention on International Civil Aviation (Chicago Convention). It is headquartered in Quartier International of Montreal, Quebec, Canada.

Objective: To manage administration and governance of Chicago Convention.


It works with Member States (193) and several industry groups, towards reaching a consensus on international civil aviation Standards accepted globally and Recommended Practices (SARPs) and policies.

ICAO Member States use these SARPs and policies, to ensure that their local civil aviation operations and regulations conform to global norms and also to support safe, efficient, economically sustainable and environmentally responsible civil aviation sector.

ICAO Council: It is composed of 36 member states, who are elected for a 3 year term.

Council’s member states are chosen under three headings-

  1. States of chief importance in air transport
  2. States which make largest contribution to provision of facilities for air navigation
  3. States whose designation will ensure that all major areas of world are represented in the council

Government launches chatbot loaded AirSewa digital platform for air passengers

Union Civil Aviation Ministry launched the upgraded version of AirSewa 2.0 web portal and mobile app in New Delhi. The major improvements in upgraded version of web portal include features such as secure sign-up and log-in with social media, chatbot for travellers support, improved grievance management including social media grievances.

Upgraded AirSewa 2.0

The upgraded version of AirSewa operates through interactive web portal as well as through mobile app for both Android and iOS platforms. It will offer passengers convenient and hassle-free air travel experience. It will allow flyers to register their complaints through social media using hashtag (#) AirSewa. It will provide all required information about flights operating from various airports across country including real-time flight status and details of flight schedule. It will provide all facilities and services including assistance to disabled or unaccompanied minor that are available at airports across India. It will also help capture air travellers’ feedback for policy interventions.